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Quick Start Guide: Single Family Servicing Functions

  

This Quick Start page links you to descriptions of the following FHA Connection Single Family Servicing functions:

• Claims Processing
• Delinquent Loans
• HECM Reports
• Monthly Premiums
• Mortgage Record Changes
• Mortgage Calculator
• Mortgage Servicing Data Quality System
• Lender Query by Case Number
   

This page presents specific User Aids, Help, and Assistance available when using various Single Family Servicing functions. Refer also to the Detailed Information Resources table for in-depth, illustrated training on Single Family Servicing functions.

Note: User authorization is required to access any Single Family Servicing function. (See the Quick Start User Administration (Application Coordinator) page.)
   

User Aids, Help, Assistance Overview

User Aids, Help, and Assistance available when using various FHA Connection Single Family Servicing functions are described in the following table.
User Aids, Help, Assistance
User Aid
SFS Function Page
Function page Help: Content varies and may include information such as business background/the function's purpose, how to use the function, field/data item descriptions, and description of the data returned. The following functions provide Help on the function pages: Claims Processing, Delinquent Loans, Monthly Premiums, Mortgage Record Changes, Mortgage Calculator, Mortgage Servicing Data Quality System, and Lender Query by Case Number.
Context sensitive Help on menu page (position mouse on the function name) with overview of function capabilities.

Mortgage Servicing Data Quality System
Download report/pregenerated file information to a Microsoft Excel®/spreadsheet file. In some functions, when you have a search results list, you can download the information to a Microsoft Excel®/spreadsheet file. This is available, for example, for all report files in Monthly Premiums when you retrieve multiple file results.
View Schedule option in Monthly Premiums; indicates when each pregenerated file type was last processed and will be next available for both FHA Connection and Frame Relay. Available for Monthly Premiums pregenerated report files on the Monthly Premiums page.
 
Detailed Information Resources
Subject/Type of Information
Resources
Answers to Frequently Asked Questions (FAQs) Single Family Servicing (Title II)
Single Family Servicing functions

Claims Input & Summary; Claim Status; Title Approval Status; Delinquent Loans; Lender Query by Case Number; Monthly Premiums; Mortgage Record Changes; Mortgage Calculator; Mortgage Servicing Data Quality System