Servicing Data Quality System Menu
Case Servicing Results
| Allows query and retrieval of the results of a Mortgage Record Change transaction
for an individual case. Options include restricting the information output to
Assumptions and/or Transfers and/or Terminations; and retrieval of the results
of the most recent mortgage record change or a history (up to two months) of all
the mortgage record changes.
an Error Code
query of all cases with particular error code/codes. Information display options
include: Transaction Date; Service Result, e.g., updated; Effective Date of the
action; Holder Mortgagee and Service Mortgagee (sent as a part of the service
record - may not indicate the current holder and/or servicer).
|Service Transactions for a Period
query of all service transactions (Transfers, Assumptions, or Terminations) and
of the processing status of each type of transaction, i.e., Updated, Rejected,
Suspended or Duplicate.
detailed error code descriptions with hints to rectify the problem that caused
the error code. Allows generation of a printable list of all error codes with
description and corrective actions.
| Pre-endorsement Transfer
|Provides information on all
pre-endorsement transfer transactions and their processing results.
These transactions are put in a queue to be performed when the case
is endorsed. Users requesting such transfers receive an error message
indicating that the case is not yet endorsed and that the transaction
will be processed when the case is endorsed. Upon endorsement, the
transaction receives one of the stated statuses: Updated, Rejected,
Suspended, or Duplicate. Information on transfers is retrieved by
entering a transaction process date range.