|
Help (Business Background, Steps for Processing, Field Descriptions,
Index)
|
Help is available
directly on the FHA Connection function page you are using. Help
includes:
| • |
Business
Background: General background information on specific
application, including the business rules and regulations
and relation of the function to other functions in the loan
processing cycle |
| • |
Steps
for Processing: Procedures required to complete the
loan processing task |
| • |
Field Descriptions: Detailed
descriptions of each field on the page, including definition,
data input, data validation rules, and data format |
| • |
Help
Index: Alphabetical index of the Help available for
the business area |
| |
|
Note: Some
business areas provide Help with some variations in content and
format.
|
FHA Connection
Help is directly available in each function via the Help icon
or a similar icon
|
| What
I Need to Know training modules |
The
tips and troubleshooting aids found in the specialized What
I Need to Know training modules are described and illustrated
in the Single Family Origination
User Aids section of this Quick
Start Guide. They are function specific, e.g, Single
Family Origination's Case Processing Case Number Assignment function
is covered in a WINK module. The modules are provided adjacent to
the function on the menu page to put needed information directly
in the user's work environment. |
Find
WINK modules on the Single Family Origination menus |
| Processing
a Mortgage for FHA Insurance tutorial |
The
Processing a Mortgage for FHA Insurance training
module, described in more detail in the
Single Family Origination User Aids section of this Quick
Start Guide, is an illustrated tutorial
depicting the workflow sequences for Existing Construction and 203k
Substantial Rehabilitation processing. |
Find
the Processing a Mortgage tutorial on the Single Family
Origination Case Processing menu and on the Quick
Start Guide Home page |
| Getting
Started |
The Getting
Started section of the FHA Connection Home
page links to user information, including:
| • |
About the FHA Connection:
Thorough, but succinct, overview |
|
| • |
Registering
a New User: Detailed treatment of the registration
process for the new user and new Application Coordinator (user
administrator) |
|
| • |
Hours of Operation for HUD systems |
|
| • |
Contact
Us: E-mail and telephone contact information for HUD
Single and Multifamily systems |
|
|
Find
the Getting Started section
on the FHA Connection Home page |
| References
|
The References
section of the FHA Connection Home page links to user information,
including:
| • |
Frequently
Asked Questions |
|
| • |
Quick
Start Guide - providing key information and directing
you to detailed training on using the more than 100 functions
and HUD resources available via the FHA Connection |
|
| • |
FHA Connection Guide - containing
in-depth, illustrated training designed to explain and illustrate
the use of Single Family FHA loan processing applications
and processes |
|
|
Find
the References section on the
FHA Connection Home page |
| Contacts
(for User Assistance) |
| • |
E-mail Us: Direct e-mail link
to Single Family Administrator (sfadmin@hud.gov)
(far right in FHA Connection page header)
|
| • |
Contact Us: Key HUD help desk
and FHA Resource Center contact information (the link to this
is located second from right in FHA Connection page header) |
|
Find the E-mail Us and Contact
Us links in the page header |
| HUD
resources |
The consistently available page footer
of the FHA Connection allows one-click access to links to HUD
information resources. |
Find the HUD resources in the page footer
|
| Message
Board |
The Single
Family FHA Business Areas menu hosts message
boards for Single Family Origination, Single Family Servicing, Property
Improvement/Manufactured Housing, Lender Approval, and Neighborhood
Watch to announce recent system operation, functionality, and business
process change information. Click the date indicating the most recent
message to view its contents and to access a drop-down list of prior
messages. Messages appear in a pop-up window. Most recent messages
are flagged as "New." |
Find the Message
Board on the Single Family FHA Business Areas menu
|
