Frequently Asked Questions - Mortgage Insurance Certificate

Q1:	When I attempt to pull up a case in Mortgage Insurance Certificate, I receive the error "ACCESS DENIED; USER NOT AUTHORIZED FOR MORTGAGE INSURANCE CERTIFICATE". How do I become authorized to use this function?

A1:	If you get this error, your FHA Connection Application Coordinator has not set the Mortgage Insurance Certificate authorization on your FHA Connection user ID. Please contact your FHA Connection Application Coordinator and request that they set the Mortgage Insurance Certificate authorization on your FHA Connection user ID. If you do not know who that person is, please refer to the question "I do not know who my FHA Connection Application Coordinator is. How can I find out who that is and how to contact them?" in the General Questions section of the Frequently Asked Questions.

A1:

If you get this error, your FHA Connection Application Coordinator has not set the Mortgage Insurance Certificate authorization on your FHA Connection user ID. Please contact your FHA Connection Application Coordinator and request that they set the Mortgage Insurance Certificate authorization on your FHA Connection user ID. If you do not know who that person is, please refer to the question "I do not know who my FHA Connection Application Coordinator is. How can I find out who that is and how to contact them?" in the General Questions section of the Frequently Asked Questions.