| Type of User |
Description |
| • | FHA-approved
Lender | | | (Single
Family or Multifamily) |
| • |
Service
Bureau |
|
The organization must designate an employee to act as an FHA Connection Application Coordinator.
FHA-approved lenders can have a maximum of four Application Coordinators. Application Coordinators
maintain the FHA Connection user IDs for the entire organization (besides using
the FHA Connection applications for which they are authorized).
| • |
Prior to applying for an Application Coordinator
user ID, the applicant should verify the mailing
address HUD has on record for the organization to avoid possible mailing delays. For a lender, this is the e-mail address of the lender's Administrative Contact on record in HUD's Lender Electronic Assessment Portal (LEAP). For a service bureau, this is the home office mailing address HUD has on record for the organization with attention to its Chief Executive Officer (CEO). | | • |
The Application Coordinator applicant completes the Application Coordinator
Registration form to obtain an FHA Connection user ID. |
| • |
If a user ID is issued for a lender's Application Coordinator, an e-mail message disclosing the Application Coordinator's FHA Connection user ID is sent to the lender's Administrative Contact in LEAP. Upon final approval by the Administrative Contact, the FHA Connection user ID is provided to the Application Coordinator. |
| |
If a user ID is issued for a service bureau's Application Coordinator, a notification letter disclosing the user ID is mailed within 7 to 10 days to the organization's home office mailing address, to the attention of the CEO. Upon final approval by the CEO, the FHA Connection user ID is provided to the Application Coordinator. |
| • |
Once the Application Coordinator receives an ID,
other employees of the organization (Standard Users) can request FHA Connection
user IDs for themselves by completing the Standard
User Registration form. | | • |
All registration forms are processed overnight.
An e-mail message is sent to the e-mail address provided on the applicant's registration
form notifying the applicant if an FHA Connection user ID was issued. If an ID
was not issued, an explanation is provided. |
| • |
The Application Coordinator obtains the ID issued
for the Standard User by accessing FHA Connection ID Administration through the
FHA Connection's ID Maintenance menu. The Application Coordinator grants the Standard
User the appropriate FHA Connection application authorizations (see User
Administration in the FHA Connection Guide for details). The FHA Connection
user ID is then disclosed to the Standard User by the Application Coordinator.
Application Coordinators can maintain their own FHA Connection user ID information
and grant themselves the appropriate FHA Connection application authorizations.
| For additional registration information, see FHA Connection Registration Procedures in the FHA Connection Guide and Frequently Asked Questions - Registration and Sign-on.
Note: To establish
a service bureau for a Title II lender, send a request via e-mail to LenderAssistance@hud.gov.
To establish a service bureau for a Title I lender, call the Premiums Help Line
at (800) 669-5152, x2832. For additional information, see Service Bureau Administration in the FHA Connection Guide. |
| FHA-approved
Appraiser |
An appraiser listed on the FHA Appraiser Roster is required to complete the Appraiser
Registration form. Once HUD reviews and approves the request, an FHA Connection
user ID is issued. The registration form is processed overnight. An e-mail message
is sent to the e-mail address provided on the Appraiser Roster Application form notifying
the applicant of the FHA Connection user ID that was issued. If an ID was not issued,
an explanation is provided. If the e-mail address entered on the Appraiser Roster Application form is outdated or incorrect, call HUD at 1-800-CALL-FHA to have it updated.
Note: An appraiser
participating in HUD's Appraiser Review process as a prime contractor or desk reviewer contractor must contact the appropriate Homeownership Center
(HOC) and request that the appraiser's FHA Connection user ID be linked to the
name HUD has on record for the contractor. Contractor information
is maintained by the Appraiser Review data manager for each HOC. |
| Auditor
or Independent Public Accountant (IPA) Using LEAP |
Auditors and independent public accountants (IPA)
are required to obtain FHA Connection user IDs as "Independent users"
in order to assist HUD business partners (i.e., FHA-approved lenders) with their
annual lender audit. Currently, they are auditor submitters and independent public
accountants. Independent users can register for online access to the Lender Electronic Assessment Portal (LEAP) by completing the Independent User Registration through HUD's Secure System.
The registration form is processed overnight. An e-mail message is sent to the
e-mail address provided on the applicant's registration form containing the FHA
Connection user ID issued for the applicant. If an ID was not issued, an explanation
is provided. After an ID is issued, the Application Coordinator of the lender
the Independent user is assisting grants the appropriate LEAP user role. The Independent
user can then access LEAP from the Lender Functions menu on the FHA Connection. |
| CAIVRS for Federal Agencies
and Non-FHA Approved Lenders |
Registration for secure Internet use of the Credit Alert Verification Reporting
System (CAIVRS) by employees of participating CAIVRS Federal agencies and non-FHA
lending institutions is available at the CAIVRS
website. |
| FHA
Subsidiary Ledger Business Partners | Registration
for secure Internet use of the FHA Subsidiary
Ledger is available to HUD business partners. |
| Housing Counselors and Counseling Agency Application Coordinators
| Registration
for secure Internet use of the Housing Counseling functions
is available to participating counselors and their agencies. |
