FHA Connection
MDDR Overview

The Multifamily Delinquency and Default Reporting System (MDDR) automates the delinquent loan reporting process through a Web-based application. This tool allows lenders, program managers, portfolio managers and HUD Headquarters users to submit, update, and view records and reports in the HEREMS database. However, only lenders have access to MDDR through the FHA Connection. All other users access MDDR through Secure Systems. If users require further information about the MDDR system, they can locate it by clicking on the Help link in the system. If additional assistance is needed, users may contact the MDDR Help Desk at (800) 767-7588. Please note that this help desk is for MDDR issues only. If users have other FHA Connection concerns, they should send an e-mail to SF Administration. The MDDR Help Desk has specific hours of operation and they are:
Monday - Thursday
8:00 AM - 8:00 PM EST
8:00 AM - 6:00 PM EST